Updated: September 29, 2026
These Terms of Service ("Terms") govern your use of national-cleaning.com, operated by National Cleaning Group ("we," "us," or "our"), and describe how inquiries about our services work. By using our website, you agree to these Terms.
If a signed proposal or service agreement conflicts with these Terms regarding cleaning services, the signed agreement controls.
Our services
National Cleaning Group provides commercial cleaning and facility services to businesses and institutions in the United States, including janitorial programs, office cleaning, day porter services, floor care, disinfection, and light facility maintenance.
Service descriptions on our website are general information, not a quote or an offer to clean a specific address. Pricing and service terms for your building are set in a written proposal after a free facility assessment.
Assessments, proposals, and agreements
Calling (202) 968-1190, emailing info@national-cleaning.com, or submitting an online request is an inquiry. It does not create a contract, reserve a start date, or set a price.
After the assessment, we send a written proposal that states the addresses, areas, tasks and frequencies, crew hours, supply responsibilities, and price. Services begin on the date stated in the signed agreement. Service levels are those written in that agreement.
Your responsibilities
When you use our website or request an assessment, you agree to:
- Provide accurate contact information and facility details.
- Use the website lawfully and not attempt to disrupt, overload, or misuse it.
- Share floor plans, security procedures, and access instructions only if you have the right to do so, and only with the appropriate contacts.
- Respect our intellectual property.
Payment
Payment terms, invoicing, and any service credits are set in the service agreement. Billing questions or disputes should be sent in writing to the contact named in your agreement, or to info@national-cleaning.com.
Intellectual property
The text, design, logo, graphics, and other content on our website are owned by National Cleaning Group or used with permission. You may link to our pages. You may not copy, republish, or use our content or logo without written consent.
You keep ownership of documents you send us, such as an RFP or floor plan, and grant us permission to use them to prepare a proposal and, if engaged, to perform the work.
Third-party services and links
We use GoHighLevel / LeadConnector to record and manage assessment requests and the Google Ads tag to measure advertising and website traffic. These providers process data as described in our privacy policy.
Our resource guides may link to third-party websites and cite published industry figures. We are not responsible for third-party content, and a link is not an endorsement.
General information
Content on our website is general information for facility buyers. It is not legal, medical, or procurement advice. We may update website content at any time.
Limitation of liability
To the fullest extent permitted by law, National Cleaning Group is not liable for indirect, incidental, special, or consequential damages arising from your use of, or inability to use, our website. Liability for cleaning services is governed by the applicable service agreement.
Some states do not allow certain limitations of liability. In those states, these limitations apply to the extent permitted by law.
Suspension of access
We may suspend or restrict access to our website if these Terms are violated or if we detect fraudulent, abusive, or unlawful activity. Termination of a service agreement follows the terms of that agreement.
Changes to these Terms
We may revise these Terms from time to time and will update the "Updated" date above when we do. Continued use of our website after an update means you accept the revised Terms. Changes to our website Terms do not amend a signed service agreement.
Governing law
These Terms are governed by applicable laws of the United States and the state law that applies to the parties, without regard to conflict-of-law rules. A signed service agreement may name the state law that governs it, and that clause controls the services.
Contact us
National Cleaning Group Phone: (202) 968-1190 Email: info@national-cleaning.com Website: national-cleaning.com
Questions facility managers ask
Do these terms create a cleaning contract?
No. These terms cover use of our website and inquiries. Cleaning services are governed by the written proposal or service agreement both parties sign. Requesting an assessment does not start work or set a price.
Where does National Cleaning Group provide services?
We serve commercial facilities across the United States.
Where are prices and payment terms?
In the proposal and service agreement for your facility. Pricing is based on the scope confirmed during your walkthrough.
Which law applies?
These website terms are governed by applicable U.S. law. If a signed service agreement names a governing state, that agreement controls the services.
How do I contact you about these terms?
Email info@national-cleaning.com or call (202) 968-1190.