Updated: September 29, 2026
National Cleaning Group ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit national-cleaning.com, contact us, or request commercial cleaning services in the United States.
Information we collect
Information you provide. When you request a free facility assessment, call, or email us, you may share your name, email address, phone number, company name, job title, facility address, and details about your building, schedule, and access requirements. Please do not send medical records, payment card numbers, or other sensitive information through our online forms.
Usage data. When you visit our website, we automatically receive information such as your IP address, browser type, device information, referring page, and the pages you view.
Cookies and similar technologies. We use cookies and similar tools to operate our website and measure traffic and advertising performance, including the Google Ads tag and related Google analytics measurement. You can block or delete cookies in your browser settings. Our website remains usable if you do.
Children. Our services are for businesses and institutions. We do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, contact us and we will delete it.
How we use information
We use personal information to:
- Respond to assessment requests, calls, and emails, and prepare proposals for the facilities you name.
- Provide and administer commercial cleaning and facility services under a signed agreement.
- Operate, secure, and improve our website.
- Measure advertising and website performance.
- Send service communications you request. If we send marketing email, you can opt out at any time.
Assessment requests
We use GoHighLevel / LeadConnector, a customer-relationship platform, to record and manage facility assessment requests, whether you call, email, or use a web form when one is offered. Information you submit is used to respond to you about your facility. Submitting a request does not create a contract; see our terms of service.
How we share information
We do not sell or rent your personal information.
We share information with service providers that host our website, deliver email, measure traffic, and process assessment requests. They may use it only to provide those services to us. We may also share information with professional advisers, such as insurers, accountants, or attorneys, when needed to administer an agreement or respond to a request.
We may disclose information when required by law or to protect the rights, property, and safety of our customers, our staff, or the public. If you ask us to include your procurement office or property manager on a proposal, we will share it with the people you name.
Data retention
We keep inquiry records as long as needed to respond and to maintain a record of proposals. We keep contract and accounting records for as long as the agreement and applicable law require. When information is no longer needed, we delete or de-identify it.
Security
We use reasonable administrative and technical safeguards to protect personal information against unauthorized access, loss, or alteration. No method of transmission over the internet is completely secure. If you need a more controlled way to send an RFP or facility documents, let us know and we will arrange one.
Your choices and rights
You may ask us to:
- Tell you what personal information we hold about you and provide a copy.
- Correct inaccurate information.
- Delete personal information we no longer need for a contract, accounting, or legal obligation.
- Stop sending marketing email.
Email info@national-cleaning.com or call (202) 968-1190. We may ask for information to verify your identity or your authority to act for your company. Residents of some states have additional privacy rights under state law. Tell us if your request is made under a specific state law and we will respond accordingly.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Updated" date above. The effective date is the date this policy first took effect.
Contact us
National Cleaning Group Phone: (202) 968-1190 Email: info@national-cleaning.com Website: national-cleaning.com
Questions facility managers ask
What personal information do you collect?
The details you choose to send when you request an assessment, call, or email us, such as your name, email, phone number, company, and building information. We also receive technical data such as IP address, browser type, device information, and pages visited.
Do you sell personal information?
No. We do not sell or rent personal information. We share it only with service providers that help us host our website, deliver email, measure traffic, and manage assessment requests.
How do I ask for access, correction, or deletion?
Email info@national-cleaning.com or call (202) 968-1190. We may ask you to confirm your identity. We keep records we still need for a contract, accounting, or legal obligations.
Do you use cookies?
Yes. We use cookies and similar tools, including the Google Ads tag, to run our website and measure advertising and traffic. You can manage cookies in your browser settings.
Who do I contact about privacy?
National Cleaning Group at info@national-cleaning.com or (202) 968-1190.